The incident has been resolved. We do apologize for any inconvenience it may have caused.
Posted Aug 17, 2020 - 16:15 WEST
Monitoring
The Xray Cloud services have been restored we will continue to monitor the system.
Posted Aug 17, 2020 - 15:08 WEST
Identified
We've identified the cause of the problem as being related to our database infrastructure and are now working to restore the service as soon as possible.