Elevated error rates for Web requests

Incident Report for Xray

Resolved

This incident has been resolved.

Posted Jul 28, 2020 - 14:20 WEST

Monitoring

We've managed to find a solution for the DNS resolution problems and we are actively monitoring the system.

Posted Jul 28, 2020 - 11:24 WEST

Identified

We have identified the cause of the problem as being related to DNS resolution errors with our cloud infrastructure provider.

Posted Jul 28, 2020 - 11:11 WEST

Investigating

We are currently investigating this issue.

Posted Jul 28, 2020 - 10:07 WEST

This incident affected: Xray App and Xray API.