Performance degradation and partial outage

Incident Report for Xray

Resolved

This incident has been resolved. We apologize for any inconvenience this might have caused.
Posted Jul 17, 2020 - 09:01 WEST

Monitoring

A fix has been implemented and we are monitoring the system.
Posted Jul 17, 2020 - 08:51 WEST

Identified

We have identified the cause of the problem as being related to our database infrastructure and are working on restoring the service as soon as possible.
Posted Jul 17, 2020 - 08:40 WEST

Update

We are currently investigating this issue.
Posted Jul 17, 2020 - 08:29 WEST

Investigating

We are currently investigating this issue.
Posted Jul 17, 2020 - 08:22 WEST
This incident affected: Xray App and Xray API.
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