Performance degradation and elevated error rates

Incident Report for Xray

Resolved

This incident has been resolved. We apologize for any inconvenience this might have caused.

Posted Feb 11, 2020 - 12:45 WET

Update

This incident has been resolved. We apologize for any inconvenience this might have caused.

Posted Feb 11, 2020 - 12:43 WET

Update

We have identified the cause of the problem as being related to our database infrastructure and are working on restoring the service as soon as possible.

Posted Feb 11, 2020 - 12:17 WET

Update

We are continuing to investigate this issue.

Posted Feb 11, 2020 - 11:25 WET

Investigating

We are currently investigating this issue.

Posted Feb 11, 2020 - 11:08 WET

This incident affected: Xray App and Xray API.